key terms and conditions

  • Salary: £27,770 pro rata
  • Contract type: Fixed term contract for 12 months with the possibility of extension
  • Hours: 50% FTE 17.5 Hours per week
  • Holidays: 25 days plus bank holidays (Pro Rata). Staff additionally get a day off on their birthday and our office is closed between Christmas and New Year.
  • Pension: Employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary. 
  • Benefits: Working from home grant, Cycle scheme, interest free travel card loan and Employee Access Programme
  • Line Manager: Head of Operations
  • Location: Results UK works hybridly with most staff coming into the office 2 days a week but other working patterns are possible, given the nature of this role the postholder is expected to commit to coming into the office at least once a week although we can be flexible on which day. Our office is in Millbank Tower, London, SW1P 4QP.

Starting date: This role is available from 1st of July 2024

role description

This is an interesting and varied role providing administrative support across the organisation.  As the first point of contact within the organisation you will be responsible for liaising with a large range of stakeholders from supporters to Members of Parliament. 

This role will be responsible for office administration including liaising with the landlord, office suppliers, providing supporting the finance function including processing direct debits, staff credit cards and supplier invoices. The role will also support some HR functions in particular recruitment and onboarding of new staff.

Lastly this role will play an active part of the operations team providing support to staff across the organisation a wide range of activities such as booking flights, organising events and all staff away days.

key responsibilities 

  • Managing the shared inboxes across the organisation, providing the first point of contact for external queries and supporting the process for responding to new campaign volunteers.
  • Ensure the smooth running of our office, including ordering supplies, liaising with the landlord and overall responsibility for Health and Safety 
  • Working with the Senior Finance and Operations Officer to ensure that our HR database is up to date.
  • Updating our fundraising database to ensure accurate record keeping of donations.
  • Support the smooth running of our finance function by processing supplier invoices, credit card top ups and other tasks as required.
  • Providing support to recruitment, including liaising with potential candidates, setting up interviews and induction schedules for new staff.
  • Booking flights and accommodation for staff across the organisation and setting up new booking profiles for new staff.
  • Providing support to organisational events from staff away days to parliamentary receptions. 
  • Play a key role in the operations team including organising team meetings and away days.
  • Be flexible and undertake other tasks as required.

person specification

We are looking for an enthusiastic and experienced administrator who is highly organised and able to manage their own workload. In return we offer the right person the opportunity to work on a variety of different projects with no two days the same.

You must be confident in working with a wide variety of people across the organisation and willing to take the lead on administrative processes. 

skills and experience

Essential 

  • Previous experience of office administration
  • Experience of using Microsoft office and Google applications
  • Previous experience of data entry and using databases
  • Previous experience of finance process including processing supplier invoices, credit card returns and compliance with financial procedures.
  • Excellent English writing skills with an ability to write clearly and succinctly for a range of audiences.
  • Strong interpersonal skills, able to build rapport with people from different backgrounds and cultures.

Desirable

  • Previous experience of using HR Databases
  • Previous experience of working in a charity 
  • Previous experience of planning and managing events

Personal attributes

  • A self-starter, who is highly organised with strong attention to detail and comfortable working with a high degree of autonomy.
  • A commitment to anti-oppression and challenging your own thinking and biases.
  • An ability to respond flexibly to changing priorities, and to stick to deadlines.
  • A team player who enjoys supporting other team members towards common objectives.
  • Excellent written and oral communication skills.
  • Willingness to occasionally work unsociable hours for which Time Off in Lieu will be offered.